Mileslife Co Limited
Country : Hong-Kong
  • Full-time

Merchant Management Assistant

Mileslife is the first lifestyle+travel mobile app for users to earn their preferred air miles directly through their everyday lifestyle and travel spending. The Mileslife app allows you to earn additional air miles on top of your credit card miles. We currently have more than 7,500 merchant selections onboard. Some of our existing merchants includes Shangri-La, Crystal Jade, Chez Ed, Le Souk, Brick Lane Cafe and many more. Mileslife currently partners with over 15 airline loyalty programs as British Airways Executive Club, Singapore Airlines KrisFlyer, Emirates Skywards and United Airlines MileagePlus.

The Mileslife App currently has presence in Singapore, Hong Kong, Shanghai, Beijing and 5 other cities in China. To find out more about Mileslife, please visit our website at www.mileslife.com.

Responsibilities

You will be responsible for:
- Manage the entire process of onboarding new merchants, including educating about the app and payment process, training and editorial support
- Build, maintain and grow good relationship and rapport with new and existing merchants, provide any advice when needed
- Monitor, analyse and share the merchants’ performance with the Head of Sales and Merchants Management
- Proactively assist merchants to increase sales performance, e.g. introducing marketing initiatives and/or cross-sell marketing services 
- Work closely with marketing, sales and operations teams to deliver maximum merchants’ loyalty

Requirements

​You should possess:
- Enjoy working in a startup environment
- At least 1-2 years experience in merchants/accounts management
- Experience in the tech/start-up/e-commerce/food & beverage/payment industry is a plus 
- Excellent interpersonal and communication skills
- Strong analytical thinking, number-driven and confident with data-driven decision making
- Self-motivated, independent and positive attitude towards new challenges
- Good command of both spoken and written Chinese, English and Cantonese 
- Basic knowledge in mile or payment industry will be highly preferred
- Fresh graduates are encouraged to apply for the role as well


Total applicants :1 Job posted 5 months ago Total Views : 26 Unique Views : 24 Today Views : 9


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