Supahands
Country : Malaysia
  • Part-time

Customer Service Executive (Part Time)

Supahands is a data-cleansing company that manages a remote workforce of almost 2,000 people across Southeast Asia. We’re diverse and driven with over 14 nationalities being represented within our humble HQ in Bangsar South, Kuala Lumpur. Passionate about innovation and technology, we build products that disrupt the traditional world of outsourcing and serve clients from Hong Kong to Switzerland.

Established in Malaysia in 2014, Supahands is a platform that connects companies to a remote workforce based around Southeast Asia that specialises in working with large volumes of data. It is now effortless for tech-driven companies to scale their business rapidly with our diverse and passionate team of remote workers called our SupaAgents. For both clients and SupaAgents alike, you too can be part of the world's most efficient workforce!

Responsibilities

Want to be a part of a fast growing startup?
Come join our team in our cool new office in trendy Bangsar South.

Reporting to the Operations Manager, your primary responsibilities will include:
- Placing phone calls on behalf of the client
- Work on projects (Online research, data entry, database cleaning, etc.)
- Carrying out other tasks that come about
- Working hours 9am-6pm, Mondays to Fridays (minimum 24hrs per week).
- No Weekend/Night shifts.
- This is NOT a position that you can work remotely.
- Minimum contract period 4 months.


 

Requirements

You must be able to operate in a fast-paced professional environment, participate in business and administrative tasks, project control activities, and effectively managing multiple priorities. To be successful you will need effective organisational skills, attention to detail and the ability to meet deliverables in a timely manner.

- Possess or working towards a Diploma, Advanced/Higher/Graduate Diploma, BA or other professional degree.
- Fast learner, self-driven and a results oriented – does what it takes to meet targets.
- High level of commitment, integrity and have an excellent “can do” working attitude.
- Resourceful – looks for and tries different ways to arrive at a solution if the general route does not work.
- Efficient time management skills – able to multitask and manage one’s own time.

Ideally, you should have:
* Good spoken and written English.
* Proficiency in Bahasa Malaysia AND/OR Mandarin is an advantage!
* Superior communication and interpersonal skills.
* Telephone manners and manners in general!
* Urgency to meet deliverables in a timely manner.
* Working knowledge of Google Sheets, Docs and Calendar.
* Strong attention to detail.
* Call centre experience (or similar) is a plus.
* Typing skills like a pro (min 35 wpm).


Total applicants :6 Job posted 27 days ago Total Views : 62 Unique Views : 62 Today Views : 1


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