Country : Thailand
  • Full-time

Customer Hero

Polpa is a fast growing, food-tech company creating and delivering healthy ready-to-eat meals to customers across Bangkok and beyond.

The founding team have a proven track record in food product development and software engineering, combining their expertise to build a next-generation food delivery concept.

Polpa's looking for passionate, hardworking and smart people in engineering, online marketing, operations and food!


Key Responsibilities

  • Be customers’ best friend and make their day.
  • Answering queries over the phone, email, Line, Facebook, Instagram…
  • Collect data about customer happiness, help analyse customer segments and behaviour, support building a tailored user experience.
  • Work closely with our operations and kitchen crew to perform last minute miracles.


You Are

  • Extrovert personality: you love speaking to people and help them resolve any issues and enquiries
  • You speak Thai & English
  • Forward thinking and action-taker: you anticipate potential problems and prevent them before they occur
  • Empathetic but resilient: You deeply care about customers but always remain calm
  • Work well under pressure: “Hangry” came into existence for a reason. You will prevent or diffuse customers from reaching this state.


Why join Us?

We'll be growing fast! Ride along with us in this exciting journey.
We're a small team, you'll get to work closely with smart and passionate people in an international working environment.
We're looking for "stars", if you perform well we'll give you more responsibility.
Free lunch and dinner from our culinary team!

Total applicants :4 Job posted 11 months ago Total Views : 144 Unique Views : 144

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