Victoria Home
Country : Malaysia
  • Internship

Hospitality Intern

Victoria Home was founded in 2015, as a start up in short term rentals, focusing in Kuala Lumpur and Selangor, Malaysia. Currently, we manage more than 80 apartment units in KLCC, Ampang, Bangsar, Bukit Bintang, Jalan Imbi and Damansara, including studios, 2-bedroom and 3-bedroom units. Being an innovative operator in hospitality industry, Victoria Home always strikes to provide world-class experience and services to our guests.

Our mission is to provide the best value and hospitality to our guests.

As a one-stop solution provider for property investors, our expertise include interior design, liaison with individual property owners, property caretaking and short term rentals.

If you like what we're doing, interested in Business Development, Sales & Marketing, Admin, Account, Interior Design, Event Planning, Operation, Customer Service, IT and Software Development, we want you.

Responsibilities

  • Ensure accurate and efficient running of reception including check in/out procedures
  • Respond to Guest queries in a timely and efficient manner
  • Ensure that Operation Managers are kept fully aware of any relevant feedback from Guests and/or other departments.
  • Manage, record and resolve promptly on Guest complaints
  • Demonstrate a high level of customer service at all times
  • Cleanliness and housekeeping audit prior guest arrival
  • Managing the Operation Manager role in their absence.
  • Assist with other departments, when necessary

Requirements

  • A team player with high commitment and able to perform under pressure
  • Able to Speak and read Mandarin and English.
  • Ability to work independently and mobile.
  • Committed & strong sense of urgency towards deadline
  • Excel, Words and other computer skills
  • Good communication skills
  • Should be comfortable working in a fast changing and growing global environment where accountability, quality, timeliness are key components
  • Able to drive will be an advantage
  • Open for both diploma and bachelor degree student
  • Please indicate Internship Date start and end.

Salary

600 - 1000 MYR

Total applicants :7 Job posted 11 months ago Total Views : 227 Unique Views : 227


Submit Application

Share this opportunity!

Other Openings

No results found.