CarPal Fleet
Country : Singapore
  • Full-time
  • Internship

Operations Intern

CarPal is one of the pioneering on-demand logistics service based on sharing economy in Singapore. Through its revolutionary urban logistics & on-demand delivery platform, businesses and consumers can connect real-time with local couriers, who deliver goods or run errands on their behalves anywhere in a city. CarPal opens a new world where local supply chain management and analytics become a breeze and fun to operate. Keep operations lean, customers happy and continue making fast decisions.

Over the past 3 years, CarPal has steadily grown into a popular and reliable last-mile delivery service for consumers and businesses alike, delivering anything from fresh food, flowers, household items to furnitures. Tapping into a pool of over 10,000 freelance drivers with a wide spectrum of vehicles, CarPal has maintained a high quality of service through extensive driver onboarding process, driver performance management and unparalleled customer support.

In late 2016, CarPal has launched “CarPal Fleet” - a cloud-based enterprise technology that allows businesses to have a transparent overview of last-mile delivery while managing an adaptive hybrid fleet, giving businesses the tool to compete with the likes of Amazon or Uber. Our platform provides a fully-customized service, giving businesses a better control of all elements related to last-mile delivery. Some of the key features include order monitoring, live tracking, route optimization, API integrations, data and analytics, etc.

CarPal is currently serving businesses and consumers across different industries in South East Asia, North Asia, Australia and we are actively expanding globally.


What is it?

CarPal Internship Program is designed with your career and professional development in mind. Through this program, undergraduate interns will experience what it is like to work in a fast-paced and vibrant tech startup company in a competitive industry.

Who Can Apply?

All undergraduate or post-graduate students currently in the last 2 year of their studies in universities may apply for this internship program. One of CarPal’s key corporate values is diversity, and we welcome interns of all educational, professional and cultural backgrounds to bring diverse talents and perspectives to drive and inspire our business.

How Long Is The Internship?

All interns are required to commit to a full-time paid internship based at our HQ office in Singapore for 5 to 6 months (20 to 24 weeks).

Area/Scope Of Work

As operations intern, you are the primary point of contact for our customers and drivers. Within the internship, you will be asked to complete a variety of tasks and may work on several projects simultaneously. You will be working alongside our experienced Operations Manager to assist him in various tasks.

  • Responding to enquiries from customers or drivers immediately and resolve within a short amount of time
  • Tracking daily orders and handling incidents from drivers and customers
  • Making sure that sufficient and accurate driver documentation is received and all on-boarding forms are processed with no errors
  • Providing administrative support to Operations Team whenever necessary
  • Assisting in staff meetings; send notifications, consolidate agendas, minute taking

Full-time positions may be offered to selected interns at the end of the internship.



  • Must be residing or able to work in Singapore (Work Visa/Permit not provided)
  • Fluency in English is required; fluency in Mandarin is strongly preferred
  • At least 1 year of relevant experience in the field operations, customer service or administrations is strongly preferred
  • Ability to work independently as well as cohesively in a team environment
  • Open and transparent style of communication and collaboration
  • Excellent communication, writing and problem-solving skills
  • Strong organisational skills with attention to details; ability to prioritise and adapt in response to feedback
  • Experience with Microsoft Office and Google Drive

What We Offer

  • Competitive Salary: Great pay and comfortable working schedule
  • Working Model: As one of the market leaders, CarPal has a proven profitable business model
  • Comprehensive Medical Coverage: All full-time employees are provided with comprehensive health insurance.
  • Prime Location: Office located at the heart of CBD area with plenty of restaurants, bars, gyms, banks and malls within walking distance.
  • Multiple Modes of Transportation: A short 3-min walk to Tanjong Pagar station with many bus stops around our building.
  • Well-Stocked Pantry: Free-flow coffee, tea, bottled mineral water and snacks are always present to keep you fueled and inspired!
  • Diverse Team: Diversity is one of our key corporate values and we do not discriminate. Our current team consists of 12 nationalities and growing!
  • Fun Start-Up Environment: team-building activities, group lunches, wine tastings and other fun activities are organized on a regular basis.


Please visit our dedicated job application site and apply directly online here:


800 - 1000 SGD

Total applicants :43 Job posted 1 year ago Total Views : 1194 Unique Views : 1194

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