Offgamers Sdn. Bhd.
Country : Malaysia
  • Full-time

Front Desk Personnel

× Sorry! This job is no longer available !!!status;?>

Primary scope
- Attending to walk-in customer(s).
- To perform all front office reception duties and provide helpful, friendly and efficient service to visitors.
- Maintaining store front cash control.
- Managing store front reception area.
- Responsible of answering and routing all incoming calls to the respective personnel. 

Secondary scope
- Engage with customer to provide quality support of their inquiries through assigned communication platform/tools. 
- Resolve customer's complaints, request on an empathic and timely manner. 
- Assist with request from our oversea counterparts on call request. 
- Serve as a liaison between customer and various department.
- Assist with any order processing/cancellation procedure, according to customer's request. 
- Undertake and perform any other duties as assigned from time to time by superior.

Working Location : 2B, Jalan Pasar Pudu, 55100 Kuala Lumpur , Malaysia ( Nearby Pudu LRT Station)

  • Work well with Establish Company
  • Good working environment
  • Career Development Opportunities

If you would like to know more about offganers, kindly go to http://www.offgamers.com
 

Responsibilities

- Providing support on walk-in customer's inquiries 
- Making calls to contact customers for currency product delivery
- Handling store front cash flow
- Preparing daily store front sales report
- Assist to provide customer support through the various communication tools:
a) Incoming calls
b) Email in the form of ticket
c) Interactive chat support system, if necessary

Requirements

- Candidate must be at least a high school graduate or above. Fresh graduates are encouraged to apply.
- Ability to perform transactions at the point of sale accurately and efficiently.
- Ability to multi-task and possess the integrity to work under pressure
- Excellent communication skill in Malay, Mandarin, English and Cantonese. 
- 5-day work a week
- Computer literate with proficiency in Ms Word.
- Good interpersonal skill
- Ability to work independently


Total applicants :8 Job posted 12 months ago Total Views : 190 Unique Views : 190


× Sorry! This job is no longer available !!!

Share this opportunity!

Other Openings

No results found.

Related jobs

No results found.