Rocket Paradise Group Pty Ltd
Country : Malaysia
  • Internship

Customer Happiness & Operations Internship (eCommerce)

Rocket Paradise Group Pty Ltd (RPG) is a fast-growing multinational tech company specialises in building multi niche eCommerce stores and ranked within the top 3% among Shopify powered stores worldwide. RPG is currently one of the fastest growing eCommerce companies in Australia and is on track to surpass RM 40mil in revenue by the end of 2017. We currently have 3 brands under the ownership of RPG.

Responsibilities

Rocket Paradise Group Pty Ltd (RPG) is a fast-growing multinational tech company specialises in building multi niche eCommerce stores and ranked within the top 3% among Shopify powered stores worldwide. 

RPG is currently one of the fastest growing eCommerce companies in Australia and has surpassed RM50mil in revenue since the company has started in 2016.

We currently have 3 brands under the ownership of RPG. We don't believe in 9-to-5, meetings for the sake of meetings and casual Fridays (it's pretty casual everyday). We want you to push boundaries, change the game and create impact everyday by doing things that matter. Get your hands dirty from building scalable operations, growth hacking, community building, business development, product development and customer care. No two days are ever the same and we like it that way. 
If you're smart, hardworking and anyone has ever called you crazy, then we want you to become part of the family. 

Responsibilities 


  • Handling customer inquiries throughout all social media platforms and email. 

  • Responsible for daily e-commerce order processing and fulfilment. 

  • Liaise with our warehouses in US, AU and CN. 

  • Focused on customer satisfaction, service and happiness. Process returns / exchange. 

  • Provide administrative support, as and when required. 

    *Please note this is an internship with full time position opportunity, salary will be Rm1k + benefits. 

Requirements

  • A BIG passion for helping customers. 

  • Lots of self-drive with a motivation and desire to succeed. 

  • People-Loving / People-Serving Attitude 

  • Strong conversational and rapport-building skills 

  • Strong writing ability. 

  • Strong problem-solving skills. Numerate, analytical, with good attention to detail 

  • Fast Learner 

  • Willingness to “go the extra mile” if required 

  • Team player who enjoys working in an energetic, fun, environment 

  • Keen interest in professional development and career growth 

  • Intermediate / Advanced level of Computer / Techno Savviness 

  • Experience is not required 

Salary

1000 - 1200 MYR

Total applicants :10 Job posted 10 months ago Total Views : 330 Unique Views : 330


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