Country : Indonesia
  • Full-time

Scrum Master


We provide electronic payment processing, online and in mobile applications. Enabling e-Commerce merchants of any size to accept a wide range of online payment options, from credit cards to emerging payment types.

We partner with and connect directly to a large network of payment processors and other payment service providers to offer a one-stop solution for our clients – providing simplified electronic payment management. Our payment solutions are enhanced with the most advanced risk management features to address complexities and risk of online transactions. We are a certified PCI DSS Level 1 compliant payment gateway, a licensed operator for e-money and remittance.

Founded in 2007, DOKU has a well-established track record in designing, integrating, and optimizing commerce transaction systems for local and international merchants in various industries.

We strive to lead the innovation of electronic payment solutions in Indonesia. To pioneer the introduction and use of non-cash payments as part of new lifestyle for individuals and businesses across various industries.


Job Description:

  • An organizational servant-leader who works with agile delivery teams, product management, the leadership team, and other parts of the business to improve our ability to deliver value and quality to our customer base.
  • Guide and serve teams that deliver technology solutions, through effective application of the Lean/Agile principles and frameworks including Scrum, Kanban and other agile methods and practices.
  • Ensure Scrum, Kanban, and other agile methods and practices are being followed as agreed to by the team
  • Remove barriers and impediments for product development teams
  • Coach team members on Scrum and Agile best practices
  • Participate and contribute to product roadmap and release plans
  • Monitors and ensures quality of program deliverables. Works with core team and key field through trials and controlled customer deployments
  • Consistent exercise of independent judgement and discretion in matters of significance




  • Bachelor’s Degree in Information Technology, Computer Science or related field
    At least 2 years experience with Project Management or Agile coaching
  • At least First level Scrum Master Certification
  • Prior knowledge and understanding and understanding of industry standard patterns and techniques for practicing the Agile Scrum process preferred
  • Previous experience with the following also strongly preferred: Lean Process, Six Sigma, JIRA, Confluence or other  Project Management tools
  • Experience managing project through the full system development lifecycle
  • Previous experience in Software Engineering, Business/Systems Analysis or Quality Assurance
  • Experience in analyzing data to draw business relevant conclusions and in data visualization techniques and tools

Plus Point:

  • Team player able to work effectively at all levels of an organization with the ability to influence other to move toward consensus
  • Excellent ability to build strong relationship and establish trust with stakeholders at all levels
  • Clear ability to build strong relationship and establish trust with stakeholders at all levels
  • Excellent verbal and written communication skills
  • Strong leadership skills with demonstrated ability to prioritize an execute in methodical and disciplined manner
  • Ability to solve complex problems in a timely manner bu working with multiple  stakeholders
  • Ability to manage multiple tasks and work streams effectively
  • Ability to work on a fast paced, agile, rapid deployment focused environment
  • Customer focus mindset with demonstrated skill in managing expectations, providing proactive status updates, and producing  high quality work product
  • Multiple language abilities preferred-fluency in English (written and spoken) require
  • Good understanding of the technology and financial industry.
  • Hands-on experience in the financial industry to understand the user perspective
  • Have a good understanding of the start-up dynamic
  • Sense of urgency, pragmatism and a solution-oriented approach to problem solving
  • Easy going, easy to blend in, and good personality.
  • Cooperative and flexible person
  • Willing to work under pressure and overtime

Total applicants :4 Job posted 1 year ago Total Views : 1034 Unique Views : 1034

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